Shipping Policy

1. Order Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after confirmation.
  • Orders placed after business hours or on weekends will be processed on the next business day.

2. Shipping Partners:
We have partnered with the following courier services for reliable and efficient deliveries:

  • PostEx
  • Trax
  • Leopards Courier
  • TCS
  • Insta Courier

3. Shipping Time & Delivery:

  • Standard delivery time is 3-5 business days depending on your location.
  • Delivery times may vary due to unforeseen circumstances, including weather conditions, courier delays, or high order volumes.

4. Shipping Charges:

  • Shipping charges are calculated at checkout based on the delivery location and selected courier service.
  • Free shipping may be available on orders above a specified amount, as per promotional offers.

5. Cash on Delivery (COD):

  • For COD orders, customers must pay the delivery rider in full before receiving their package.
  • Please ensure you have the exact amount ready to facilitate smooth delivery.

6. Address & Availability:

  • Customers must provide an accurate shipping address and be available at the designated time to receive their order.
  • If a delivery attempt fails due to incorrect address or unavailability, the order may be rescheduled or returned to us. Additional charges may apply for re-delivery.

7. Order Tracking:

  • Once your order is dispatched, a tracking number will be shared via email/Whatsapp or SMS. You can track your shipment through the respective courier’s website.

8. Delayed or Lost Shipments:

  • If your order is delayed beyond the expected delivery timeframe, please contact us for assistance.
  • Homezilla is not responsible for lost packages due to incorrect address details provided by the customer.

9. International Shipping:

  • Currently, we do not offer international shipping. We only deliver within Pakistan.

10. Contact Us:


For any shipping-related inquiries, please reach out to us at:
📧 Email: info@homezilla.pk
📞 Phone: +92 310 4175696

Thank you for shopping with Homezilla! We strive to provide you with a seamless delivery experience.