Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We currently offer Cash on Delivery (COD) for all orders across Pakistan. No upfront payments—just pay when your order arrives!
2. How long does delivery take?
Orders are typically delivered within 3 to 5 business days. You’ll receive a tracking number once your order is shipped so you can follow its journey to your doorstep.
3. Do you offer order tracking?
Yes! Once your order is shipped, we’ll send you a tracking link via SMS or email so you can track your package in real-time.
4. What is your return and refund policy?
We offer a 14-day return and refund policy. If you're not satisfied with your purchase, you can return it within 14 days of receiving it—no questions asked. Please make sure the item is unused and in its original packaging.
5. Are your prices competitive?
Absolutely. We offer the lowest prices guaranteed on all our products, without compromising on quality.
6. What if I receive a damaged or incorrect item?
If you receive a damaged or wrong item, please contact our customer support team immediately. We’ll arrange for a quick replacement or full refund—whatever you prefer.
7. How can I contact customer support?
We’re here for you 24/7! You can reach us via WhatsApp, email, or through our contact form. We respond quickly and are always happy to help.
